Whether a death occurs in a hospital, a resthome or at a private home a doctor needs to certify the death by completing a Medical Certificate of Causes of Death. If cremation is decided upon a doctor needs to sight the body before our funeral directors transfer the deceased into our care.

A call to us for advice and assistance at this time will help clarify the situation.

If the death occurred as a result of an accident and the coroner is involved, a funeral director would be contacted to convey the body to a public mortuary. The family of the deceased will still need to organise a funeral with a funeral director of their choice. They are under no obligation to use the funeral director contracted for the original transfer.