Covid-19 Update - Level 2
At 11:59pm on May 13, 2020, New Zealand will enter Alert Level 2 of the New Zealand Covid-19 Alert Levels.
Our Funeral home remains open and you are welcome. We are determined to provide the best care and guidance for you at this difficult time. During Alert Level 2 we must operate under strict conditions, which are outlined below:
Gatherings of up to 50 people are allowed for funerals and tangihanga. Physical distancing and public health measures must be maintained, with attendees keeping 1 metre apart where possible.
The Ministry of Health requires us to capture the details of all people attending our services for tracking and tracing purposes. Thank you for your cooperation with this.
Our Funeral Directors will utilise the use of web streaming technology to ensure those unable to attend in person, can view the service from the safety of their own home.
We can serve food and drink within our reception lounges. We do meet the physical distancing and hygiene requirements for food preparation and serving. This includes groupings of no more than 10 people eating together at a table and the food will be served as individual portions to each table and not from a buffet. No alcohol will be served or consumed on the premises.
Cremations and Burials
Under Alert Level 2 cremations and burials will still take place, Cemeteries and crematoria are open and we can liaise with your chosen crematorium or cemetery for their guidelines under Alert Level 2.
Funeral arrangements can occur in our funeral home by appointment only. Please call ahead to make an appointment to visit the funeral home. We may need to limit the numbers attending the arrangement to respect social distancing protocols.
Viewings can occur by appointment only. The number of people who will be able to view the deceased at one time
may need to be negotiated with the funeral director. This depends on the size of the viewing room, taking into
consideration social distancing and hygiene requirements. We will also keep a register for contact tracing purposes.
We welcome you to our facilities. To help us manage everyone’s safety please call ahead if you are need to come to us. We will schedule a time for you to visit. Before and after your visit we will ensure all commonly touched objects and surfaces are cleaned.
Know that you aren’t alone. These limitations will have an effect on the way we honour those we’ve lost but we are committed to helping you find innovative ways to connect with your loved ones and can still offer counselling over the phone.